At Renogy, we're committed to offering you a seamless and secure payment experience. Whether you're a regular shopper or a business customer, our diverse range of payment methods ensures flexibility and convenience. Below, you'll find detailed information on available payment options, answers to frequently asked questions, and how to reach our customer service for assistance.
Payment Methods
Credit Card/Debit Card
We accept major credit/debit cards (Visa, Mastercard, American Express, UnionPay, etc.) and digital payments (Apple Pay, Google Pay, Shop Pay).
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Security Assurance: Your card information is safeguarded with advanced security technology. Renogy does not store your card numbers on our website, ensuring maximum protection of your data.
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Payment Declined: For transaction - related questions or issues on our website, please contact your card-issuing bank for assistance and relevant information.
PayPal
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Standard PayPal Payment: Pay securely with your PayPal account balance, linked credit/debit cards, or bank account. Quick checkout for users with existing accounts; new users can create an account during the payment process.
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Pay in 4: For orders ranging from $30 to $1,500, split your payment into four equal installments with no additional interest.
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PayPal Credit: Eligible customers can opt to pay over 6 to 12 months for orders totaling $99 or more.
BNPL/Installment
Klarna
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Pay Later: You can defer payment for 30 days after receiving your order.
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Pay in 3: Divide your order cost into three interest-free payments.
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Financing Plans: In the UK, spread payments over 6 to 24 months for Minimum and maximum purchase amounts £250 - £10,000.
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Markets |
Pay in full (Pay now) |
Pay in 3 |
Pay Later in 30 Days |
Klarna Financing |
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UK |
Y |
Y |
Y |
Y |
Business Orders
Business customers please send your inquiry:
Dealer Program: dealer.uk@renogy.com
RV OEM Solutions: partner.uk@renogy.com
FAQ
Can I change the payment method for the order?
Unfortunately, the payment method in the order cannot be changed.
Can I pay in installments?
Yes. We provide multiple choices of BNPL/ Installment for you.
Why did the payment failure occur?
Please try the following methods to resolve the issue:
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Clear the browsing history of your current web browser or try another one.
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Switch between a mobile or PC device to place your order and make a payment.
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Verify that you have entered accurate payment information or try using a different payment method.
What can I learn more about Pay with Klarna?
Please visit Klarna's official website for more information:
For learning payment options info of Klarna, please visit here.
To find Klarna customer service, please visit here.
About Klarna's privacy policy, please visit here.
Is my personal information safe?
Yes, your personal information is our top priority. We employ robust security measures and adhere to strict privacy regulations.
Customer Service
Should you encounter any issues or have questions regarding payments, our dedicated customer service team is here to help:
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Live Chat: Connect with us through the live chat feature on our website.